An Australian water utility has been recognised by an international panel of experts as a leader in the water industry by being inducted into the Leading Utilities of the World.

Unitywater, which is the South East Queensland water and sewerage service provider, was invited to receive the prestigious status based on its track record of innovation and service improvement, and is one of only 50 utilities worldwide to boast this membership.

To join, utilities must be recommended by an existing member and undertake a rigorous application process to demonstrate real results and achievements.

Membership in this global group is the gold standard for utility performance and Unitywater CEO, George Theo, attended an induction ceremony at the American Water Summit in Houston, Texas.

“This membership recognises that Unitywater is among some of the best utilities in the world,” Mr Theo said.

“The group is a network of the world’s most successful and innovative utilities who share ideas and work together to tackle the many challenges in our industry, including aging infrastructure, climate change, the impacts of drought, increased environmental consciousness and finding efficiencies to provide better services while maintaining customer affordability.

“This membership enables us to work with the best in the industry to continuously improve our operations, our customer experience and demonstrate that we are part of the community, providing essential, reliable and safe water and sewerage services.

“We could not have achieved this prestigious recognition without the hard work of all our people.”

Siobhan Day is the Assistant Editor of Utility magazine and Pump Industry magazine, and has been part of the team since early 2019. With a background in management in the non-profit sector, Siobhan has extensive experience in communications, professional writing and client management. She holds a Bachelor of Business and Communications and is currently completing a postgraduate degree.

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