EnergyAustralia and energy distribution company Jemena will reward customers living in north-west Melbourne with bill credits if they reduce...
Productivity gains by distribution networks across the National Electricity Market (NEM) have continued for a third consecutive year, putting...
The Australian Energy Regulator’s draft decision on Jemena Gas Networks’ (JGN) 2020-2025 revenues is likely to lead to a...
EnergyAustralia has begun selling subscription electricity plans in New South Wales as part of a trial to make energy...
Telstra and Belong customers that upgraded to higher-speed NBN plans will be proactively contacted if they are not getting...
Under the NSW Electricity Strategy, households across New South Wales are expected to save $40 per year on their...
These utility heavyweights are all presenting at the SAUG National Summit in Sydney on 26-27 August 2019; sharing their...
For the Griffith University researchers examining the benefits of digital water meters, their work became personal when one of...
Why asset-intensive sectors have been slow to upgrade enterprise capability and how they will benefit. by Brian Devlin, Industry Director,...
Sydney Water’s Customer Hub has taken out a Global Water Award for 2019 Smart Water Project of the Year,...
If the average utility customer spends only eight minutes per year thinking about energy or water, then it is...
The average Australian’s experience of utilities, in recent years, has been marred by rising bills, fraught with politics, and...
By Brian Devlin Most mature organisations recognise that a unified, whole-of-organisation approach to asset lifecycle management is critical to...
Toowoomba Regional Council (TRC) has become the first council in Queensland to join a trial to optimise electricity use...
by Sian Leydon, General Manager, Customer, Strategy and Regulation, Sydney Water Over the last 128 years, Sydney Water has...
Rodney Stewart, Griffith University Soaring electricity prices in Australia are putting pressure on people to make some tough decisions...
A new customer to meter offering slashes tech costs by 25 per cent and combines the full power of...
With new digital technologies entering the market, the utilities industry is facing increasing pressure to improve both operational performance...
The utility industry is in the midst of significant transformation with new technology approaches facilitating agility and innovation while...
Oracle has introduced Oracle Utilities Operational Device Cloud Service (ODCS), a new cloud offering that enables utilities to further...
Horizon Power’s rollout of more than 47,000 advanced meters in Western Australia will provide enough data to help reduce...
Sydney Water is investing a record $2.2 billion over the 2016-2020 cycle to upgrade and expand its water and...
nbn has recorded strong customer and revenue growth in their first quarter. The number of homes ready for rollout...
The Australian Energy Regulator (AER) has made a final determination which reduces the revenues of Energex and Ergon Energy...
Utility spoke with Cesare Tizi, Harry Kestin and Mark Ewan at CSC to discuss the importance of maintaining a successful...
Managing water resources in Australia, the world’s driest continent, has always been a challenge. Decades of policy work and...
The Australian Energy Market Commission has released its draft rule on distribution network pricing arrangements and is now looking...
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Murray River Council’s smart meter project shortlisted for award September 9, 2020
Murray River Council’s smart water meter project – featuring Taggle Systemâ€...
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TOBCO expands to diversify its business portfolio September 2, 2020
As an Australian-owned and organically-grown company, TOBCO Constructions has ex...
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Verint research reveals contact centre cost savings from digital self-serve conversion August 26, 2020
Global leader in customer engagement Verint has released research findings which...
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Case study: boosting GIS quality with high-accuracy GPS August 24, 2020
As part of US energy services holding company Southern Company Gas’ goal to ma...
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WaterGroup Smart Meters save $180k for Lendlease retirement villages August 19, 2020
Since 2017, Lendlease Retirement Living portfolio has saved over 17 Olympic-size...
