EnergyAustralia and energy distribution company Jemena will reward customers living in north-west Melbourne with bill credits if they reduce...
Productivity gains by distribution networks across the National Electricity Market (NEM) have continued for a third consecutive year, putting...
The Australian Energy Regulator’s draft decision on Jemena Gas Networks’ (JGN) 2020-2025 revenues is likely to lead to a...
EnergyAustralia has begun selling subscription electricity plans in New South Wales as part of a trial to make energy...
Under the NSW Electricity Strategy, households across New South Wales are expected to save $40 per year on their...
SA Water has put forward its next four-year plan to the independent economic regulator. Our Plan outlines how the...
Smart metering technology has been introduced in Bannockburn, with residents among the first in Logan to have their water...
by Janine Young, Ombudsman, Energy and Water Ombudsman NSW Twenty-one years ago the corporatisation of the electricity sector led...
Momentum Energy has apologised for mistakes which led to some customers not receiving their concession payments and resulted in...
The South Australian Government has welcomed the Australian Energy Regulator’s (AER) draft determination on SA Power Networks charges, showing...
AGL has launched a new offer for owners of electric vehicles (EV), accelerating its move into the growing electric...
Under a new pricing proposal from energy infrastructure company, Jemena, gas distribution charges for NSW residential customers could be...
Ausgrid has announced it is reducing the network charge on customer’s electricity bills from 1 July 2019 to help...
The Victorian Government has announced that the next phase of rebates for solar panels, batteries and hot water systems...
Energy retailers in South East Queensland, New South Wales and South Australia will soon have to comply with a...
AGL has released details about a new residential battery program that will allow customers to reap rewards from their...
A new program from Powercor has saved more than 1000 Surf Coast and Bellarine Peninsula residents a combined total...
Queensland Urban Utilities has announced its component in the average residential water and sewerage bill—based on a water usage...
The 2019 federal election results are in, with Labor conceding defeat and the Liberal National Coalition forming a majority...
By Simon Vardy, Accenture’s strategy lead for utilities in Australia and New Zealand. With energy a front-page issue in...
Giving people access to technology that would otherwise be out of their reach can be a powerful tool for...
A total of 83 advanced prepayment meters have been installed across eleven Aboriginal communities in the Kimberley, Mid-West and...
The Labor Government’s climate change plan has been both welcomed and questioned, with some concerns raised about an affordable...
The release of the Australian Energy Regulator’s (AER) Customer Hardship Policy Guideline on 29 March has been welcomed by...
EnergyAustralia will give a 15 per cent discount on electricity and gas usage to eligible concession-card customers on default...
The Australian Energy Council has shared concerns over new rules aimed at protecting Victorian consumers, which it says fails...
Jemena has announced that its electricity network costs will remain flat for all its Victorian customers in 2019 after...
The National Irrigator’s Council (NIC), on behalf of the Agricultural Industries Energy Taskforce, has released an independent report indicating...
A major package of measures was announced by the Federal Government on 23 October 2018 with the aim to...
If the average utility customer spends only eight minutes per year thinking about energy or water, then it is...
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