What happens when product developers and customers get together to look at how household energy could be better? Easier,...
Billing and CRM
Disruption becomes a permanent feature in the utility landscape
Charlotte Pordage, , Asset management, Billing and CRM, COVID-19, Digital and smart utilities, Disaster Management, Electricity, IOT Internet of Things, News, Retail, Software, Water, 0The last few months have seen significant changes in the way we live, work and communicate due to COVID-19....
EnergyAustralia introduces new electricity plans
Charlotte Pordage, , Asset management, Billing, Billing and CRM, Billing and CRM, Community engagement, Digital and smart utilities, Electricity, News, Policy, Retail, Smart Utilities, 0EnergyAustralia has begun selling subscription electricity plans in New South Wales as part of a trial to make energy...
EnergyAustralia alleged to have wrongly disconnected struggling customers
Charlotte Pordage, , Billing and CRM, Community engagement, Company news, Electricity, News, Policy, Retail, 0The Australian Energy Regulator (AER) has commenced Federal Court proceedings against EnergyAustralia for the alleged wrongful disconnection of eight...
SaaS customer billing solution set to shake up utility markets
Utility Journalist, , Billing and CRM, Billing and CRM, Digital and smart utilities, Retail, 0The average Australian’s experience of utilities, in recent years, has been marred by rising bills, fraught with politics, and...
Telco fined for misleading NBN claims
Charlotte Pordage, , Billing and CRM, Company news, NBN, News, Policy, Products, Retail, 0Optus Internet (Optus) has been ordered to pay $1.5 million in penalties by the Federal Court for making misleading...
Regulatory innovation: an oxymoron or future necessity?
Charlotte Pordage, , Billing and CRM, Digital and smart utilities, Electricity, Features, Retail, Sustainability, 0With the delivery of network services advancing at a rapid pace, do current energy sector regulatory regimes encourage the innovation...
Energy initiatives receive funding in the Federal Budget
Lauren Butler, , Billing and CRM, Electricity, News, Policy, Retail, Water, 0The Australian Government has committed $41.5 million in the 2018/19 Budget to help keep the lights on and to...
Electricity asset dividend delivered
Charlotte Pordage, , Billing and CRM, Company news, Electricity, News, Retail, Spotlight, 0Queensland residents will start receiving credits of $50 from 30 April 2018 on 1.9 million household power bills as...
Divorcing energy consumption and profit
Charlotte Pordage, , Billing and CRM, Electricity, Features, Retail, 0James Myatt isn’t afraid to disrupt a market. As co-founder and former CEO of Mojo Power, he showed the...
Taking advantage of embedded opportunities
Lauren Cella, , Billing and CRM, Demand management, Electricity, Embedded networks, Retail, Solar, 0The Australian property market is changing. More people are embracing high and medium-density living, with many developments incorporating a...
Why utilities should invest in distributed energy
Lauren Cella, , Battery storage, Big Data, Billing, Billing and CRM, Communications, Demand management, Electricity, Projects, Renewables, Retail, Smart grid, Smart meters, Software, Solar, Sustainability, 0By Elisabeth Brinton, Executive General Manager, New Energy for AGL While distributed generation could be seen as a threat...
Metering accuracy class ‘S’: there is a difference
Lauren Cella, , Billing and CRM, Electricity, Embedded networks, Partner Solutions, Retail, Smart meters, Standards, Technical, 0Electricity energy metering accuracy is an important step in ensuring the integrity of a billing system. Anomalies in measurements...
How utilities can avoid digital disappointment
Lauren Cella, , Asset management, Billing and CRM, Demand management, Electricity, Retail, Smart Utilities, 0by Greg Guthridge, Managing Director Accenture Utilities Asia Pacific For years, ‘digital’ has been heralded as the disruptive solution...
VIC electricity distributors pricing announced
Jessica Dickers, , Billing and CRM, Company news, Electricity, News, Policy, Retail, 0The Australian Energy Regulator (AER) has released its final decision on the costs that Victorian electricity distributors can pass...
New handbook explores tariff reform
Jessica Dickers, , Battery storage, Billing, Billing and CRM, Electricity, News, Policy, Smart meters, Solar, 0The Energy Networks Association has released a draft handbook to help develop and implement new electricity prices to benefit...
The brave new world of personalised energy
Jessica Dickers, , Big Data, Billing and CRM, Communications, Community engagement, Electricity, Gas, Retail, Smart grid, Software, 0by Greg Guthridge, AsiaPacific Utilities Lead, Accenture In an everchanging world of digital devices and new technologies, there is...
Energy reshuffle lowers electricity bills
Jessica Dickers, , Billing, Billing and CRM, Company news, Electricity, News, Policy, 0The Northern Territory Government’s restructuring of the Power and Water Corporation has resulted in reduced electricity tariffs and significant...
LNG exports vital to economic growth
Jessica Dickers, , Billing and CRM, Gas, News, Policy, Retail, 0Natural gas production will more than double in the next five years, a new report predicts. The latest Resources...
Gas prices drop in SA and ACT
Jessica Dickers, , Billing and CRM, Gas, News, Policy, Retail, Sustainability, 0The Australian Energy Regulator for Australian Gas Networks and ActewAGL have released draft decisions detailing falling network charges for...
New AEMC rules for energy companies
Jessica Dickers, , Billing and CRM, Electricity, Embedded networks, News, Policy, Retail, 0The Australian Energy Market Commission (AEMC) has released new retail rules that remove the networks’ effective metering monopoly, giving...
Energex and Ergon electricity prices locked in
Jessica Dickers, , Billing, Billing and CRM, Billing and CRM, Company news, Electricity, News, Policy, 0The Australian Energy Regulator (AER) has made a final determination which reduces the revenues of Energex and Ergon Energy...
The metering menu
Utility Journalist, , Asset management, Big Data, Billing and CRM, Electricity, Opinion, Retail, Smart Utilities, Software, 0by Aaron Baker, Gentrack General Manager Smart World Solutions While utilities may still be waking up to the reality...
Customers see benefits of better data
Utility Journalist, , Billing and CRM, Demand management, Electricity, Features, Retail, Smart Utilities, 0As consumer sentiment towards smart meters begins to turn a corner, utilities and retailers are now beginning to take...
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Events
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Australian Energy Week
February 15 - February 18 -
Smart Cities Summit 2021
February 16 @ 8:00 am - February 25 @ 5:00 pm -
Energy Networks 2021 Conference + Exhibition (EN2021)
March 3 - March 5 -
Digital Utilities Summit 2021
March 16 @ 8:00 am - March 24 @ 5:00 pm -
Critical Infrastructure Summit 2021
April 13 @ 8:00 am - April 22 @ 5:00 pm