The average Australian’s experience of utilities, in recent years, has been marred by rising bills, fraught with politics, and...
Optus Internet (Optus) has been ordered to pay $1.5 million in penalties by the Federal Court for making misleading...
With the delivery of network services advancing at a rapid pace, do current energy sector regulatory regimes encourage the innovation...
The Australian Government has committed $41.5 million in the 2018/19 Budget to help keep the lights on and to...
Queensland residents will start receiving credits of $50 from 30 April 2018 on 1.9 million household power bills as...
James Myatt isn’t afraid to disrupt a market. As co-founder and former CEO of Mojo Power, he showed the...
The Australian property market is changing. More people are embracing high and medium-density living, with many developments incorporating a...
By Elisabeth Brinton, Executive General Manager, New Energy for AGL While distributed generation could be seen as a threat...
Electricity energy metering accuracy is an important step in ensuring the integrity of a billing system. Anomalies in measurements...
by Greg Guthridge, Managing Director Accenture Utilities Asia Pacific For years, ‘digital’ has been heralded as the disruptive solution...
The Australian Energy Regulator (AER) has released its final decision on the costs that Victorian electricity distributors can pass...
The Energy Networks Association has released a draft handbook to help develop and implement new electricity prices to benefit...
by Greg Guthridge, AsiaPacific Utilities Lead, Accenture In an everchanging world of digital devices and new technologies, there is...
The Northern Territory Government’s restructuring of the Power and Water Corporation has resulted in reduced electricity tariffs and significant...
Natural gas production will more than double in the next five years, a new report predicts. The latest Resources...
The Australian Energy Regulator for Australian Gas Networks and ActewAGL have released draft decisions detailing falling network charges for...
The Australian Energy Market Commission (AEMC) has released new retail rules that remove the networks’ effective metering monopoly, giving...
The Australian Energy Regulator (AER) has made a final determination which reduces the revenues of Energex and Ergon Energy...
by Aaron Baker, Gentrack General Manager Smart World Solutions While utilities may still be waking up to the reality...
As consumer sentiment towards smart meters begins to turn a corner, utilities and retailers are now beginning to take...
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Connecting the dots on customer experience May 7, 2019
By Sam Underdown, South Australia State Manager, Squiz Any utility that is not f...
