Retail

The Australian Energy Regulator for Australian Gas Networks and ActewAGL have released draft decisions detailing falling network charges for gas...

The Commonwealth Environmental Water Holder has sold environmental water allocations for $6.458 million to be used to improve the Murray...

Toowoomba Regional Council (QLD) is seeking tenders for the supply and delivery of water meters. Submissions to tender close 15...

The Australian Energy Market Commission (AEMC) has released new retail rules that remove the networks’ effective metering monopoly, giving consumers...

Horizon Power (WA) has combined with China's Lishen Power on an industrial battery trial in Carnarvon that aims to lower...

The ACT Independent Competition and Regulatory Commission (ICRC) have released a discussion paper reviewing Icon Water’s tariff structure. The paper...

APPEA has responded to The Greens suggestions that Australia’s oil and gas industry is not paying its correct share of...

nbn has recorded strong customer and revenue growth in their first quarter. The number of homes ready for rollout service...

A report by the International Energy Agency (IEA) confirms that natural gas will be essential to the world’s energy supply...

A Victorian gas company has been rated highest for customer satisfaction in a Canstar Blue survey. Lumo energy rated highest...

Battery storage has been hailed as a cheaper option for the energy industry, but a new report by Energeia argues...

The Australian Energy Market Commission (AEMC) is seeking tenders to establish a panel of providers to provide advice and assistance...

The Australian Energy Regulator (AER) has made a final determination which reduces the revenues of Energex and Ergon Energy (QLD)....

Australia could become the number one market for home battery storage, with the potential to reduce electricity costs by 35...

Utility spoke with Cesare Tizi, Harry Kestin and Mark Ewan at CSC to discuss the importance of maintaining a successful customer...

Managing water resources in Australia, the world’s driest continent, has always been a challenge. Decades of policy work and the...

ACT Minister for the Environment, Simon Corbell, has announced that legislation requiring electricity retailers to help households become more energy...

The AER is currently seeking expressions of interest (EoIs) from retailers to be appointed as default retailers for: electricity customers...

South East Water has teamed up with Fuji Xerox Document Management Solutions to provide its customers with a new billing...

by Rodger Smith, Senior Vice President and General Manager, Oracle Utilities Utilities have begun to transition their decades-old, custom-built customer...

The COAG Energy Council has agreed to establish and support a working group to pave the way for a more...

The Australian Energy Market Commission has released the Stage 1 report for its East Coast Wholesale Gas Market and Pipeline...

CSIRO has completed fascinating new research which provides a range of insights from behavioural economics which can help utilities understand and predict...

Ergon Energy Retail’s new product, ‘HomeSmart’, is being piloted in Townsville by 100 residential customers. The new product will give...

SA Water's customers will now be able to access up to date information on service interruptions and planned works across...

Ergon Energy and HabiDapt have developed a new home energy management technology for QLD to help their customers better control...

New regulatory proposals lodged by the five Victorian electricity distribution businesses have highlighted decreases in network charges to be implemented...

In 2013-14, Victorian urban water businesses generally maintained or improved service levels in terms of customer complaints, water quality, and...

The COAG Energy Council has established Energy Consumers Australia, a new body that will increase consumer advocacy in the national...

by Tony Wood, Energy Program Director, Grattan Institute Grattan Institute Energy Program Director Tony Wood weighs in on the electricity...