Retail

The AER is currently seeking expressions of interest (EoIs) from retailers to be appointed as default retailers for: electricity customers...

South East Water has teamed up with Fuji Xerox Document Management Solutions to provide its customers with a new billing...

by Rodger Smith, Senior Vice President and General Manager, Oracle Utilities Utilities have begun to transition their decades-old, custom-built customer...

The COAG Energy Council has agreed to establish and support a working group to pave the way for a more...

The Australian Energy Market Commission has released the Stage 1 report for its East Coast Wholesale Gas Market and Pipeline...

CSIRO has completed fascinating new research which provides a range of insights from behavioural economics which can help utilities understand and predict...

Ergon Energy Retail’s new product, ‘HomeSmart’, is being piloted in Townsville by 100 residential customers. The new product will give...

SA Water's customers will now be able to access up to date information on service interruptions and planned works across...

Ergon Energy and HabiDapt have developed a new home energy management technology for QLD to help their customers better control...

New regulatory proposals lodged by the five Victorian electricity distribution businesses have highlighted decreases in network charges to be implemented...

In 2013-14, Victorian urban water businesses generally maintained or improved service levels in terms of customer complaints, water quality, and...

The COAG Energy Council has established Energy Consumers Australia, a new body that will increase consumer advocacy in the national...

by Tony Wood, Energy Program Director, Grattan Institute Grattan Institute Energy Program Director Tony Wood weighs in on the electricity...

The Australian Energy Market Commission has released the final determination on distribution network pricing arrangements, setting out a number of...

Changes to the National Electricity Rules effective from 1 December will require regulated network companies to structure their prices to...

CitiPower Powercor has launched a Directions and Priorities Consultation Paper outlining future plans and priorities for continuing to provide safe and...

City West Water has invested $120 million in vital infrastructure in the inner and western metropolitan area in the 2013-14...

In late 2012, the Australian Energy Market Commission’s Power of Choice review recommended substantial reforms to the National Energy Market...

ERM Power is breaking into the contestable electricity metering market after its new metering business was given regulatory approval to...

A new electrical installation will be constructed at Black Range as an important part of the South Australia to Victoria...

The 46th Annual Convention of the Australian Pipeline Industry Association (APIA), titled  Safe and Efficient Energy – It’s in the Pipeline, will...

  Ray Wills, adjunct professor at the School of Earth and Environment at the University of Western Australia, has predicted...

The Australian Energy Market Commission has released its draft rule on distribution network pricing arrangements and is now looking for...

A ground-breaking study into future scenarios for urban water management launched at a Committee for Sydney 2054 workshop will help...

WSAA, the peak industry body for the Australian urban water sector, has released its flagship report for 2014, Improving economic...

The panel conducting the review of the Renewable Energy Target (RET) for the Federal Government has released its final report....

SA Power Networks has made a submission to the SA Government to maintain its current arrangements for notifying customers of...

APA Group has released its results for the 2014 financial year. Strong growth was driven by the performance of the...

Average regulated gas prices in NSW will increase by less than previously announced, following gas retailers’ proposals to the Independent...

DBP has announced the successful completion of negotiations with the majority of its shippers that contract for firm full-haul gas...