With the arrival of El Niño comes pressing concerns for water security and inevitable water restrictions as utilities are faced with the challenge of limited water supply. Equipping consumers with water consumption data allows them to keep a close eye on their water usage, and reduce water waste at a time when every drop counts.

As we approach the hot and dry summer months, water scarcity is an increasingly pressing concern for many communities and water providers. While water restrictions have traditionally been a primary means of reducing water demand during these challenging times, the lack of real-time water consumption data often leaves the public unaware of their usage patterns and potential wastage. Taggle Systems Digital Water Metering (DWM) empowers consumers to monitor their water consumption effectively and identify and rectify water leaks promptly.

Extending the time before restrictions

DWM has the potential to extend the period before water restrictions become a necessity. By providing consumers with real-time data on their water usage, individuals can become more aware of their consumption habits and make conscious efforts to reduce wastage. For example a resident with a leaking toilet might not think much of the leak, but when the data shows the leak is 10–15L per hour, which equates to 240–360L per day, they will likely take quicker action to fix it.

Taggle’s meter data management software, Aqualus Water, includes a Customer Portal in which end users can set up leak and high consumption alerts as well as weekly and monthly reports. For those not signed up to the customer portal, utilities can send leak notices via email, sms and by letter to properties with leaks. When restrictions are on the cards these tools can significantly reduce the amount of unnecessary water loss and overall demand on water resources, delaying the need for stringent restrictions.

Educating the public in a positive way

One of the advantages of DWM is its capacity to educate the public about water conservation in a positive and engaging manner.

Traditional water restrictions often lead to frustration and resentment among communities and some who abide by the rules of outdoor watering are in fact using a lot of water.

When individuals can see their water consumption patterns displayed on a user-friendly interface, they are more likely to take ownership of their usage and willingly reduce it. High water consumption activities like watering the garden can be clearly identified and quantified with hourly data. This approach fosters a sense of responsibility and encourages voluntary water conservation efforts.

Preventing water theft

Water theft increases during water restrictions with thieves putting additional strain on already limited resources. DWM makes water theft much harder to conduct. The meters are equipped with tamper alerts and provide hourly readings, making it challenging for individuals to manipulate their water consumption. The data itself can also highlight unusual usage that can be investigated.

Commercial properties are often targets for thieves, DWM data has identified cases where drum loads of water have been stolen regularly without the property owner even knowing. With the Customer Portal, these activities can be identified and action can be taken. Without the consumption data the property owner would have been none the wiser and paying for the water consumed.

Tools for utilities

DWM also offers invaluable tools for utilities and water providers. Aside from leak notices, utilities can identify properties with consistently high water consumption and engage with homeowners and businesses to pinpoint highuse activities and wastage.

Similarly, with whole of network water consumption data, utilities can direct messaging and water saving strategies depending to areas with excessive water use or where resources are scarce. This consumption data can be analysed against supply meters to calculate network losses through District Metering Areas (DMA).

Aqualus Water also provides utilities with many visualisation tools and reports to help manage the water network as efficiently as possible. Stringent water restrictions impact local businesses and the community. By extending the time before water restrictions become necessary, we can improve quality of life and reduce water stress. As we face increasingly severe water scarcity challenges, DWM emerges as an essential tool in our efforts to preserve this precious resource now and into the future.

For more information, visit

This sponsored editorial is brought to you by Taggle. For more information, visit 

©2024 Utility Magazine. All rights reserved


We're not around right now. But you can send us an email and we'll get back to you, asap.


Log in with your credentials

Forgot your details?