• About
  • Advertise
  • Subscribe
  • Contact
  • Events
Saturday, July 19, 2025
Newsletter
SUBSCRIBE
  • News
    • Contracts awarded
    • Open tenders and opportunities
    • Events
  • Features
  • Water
  • Wastewater
  • Gas
  • Electricity
  • Civil Construction
  • Events
No Results
View All Results
  • News
    • Contracts awarded
    • Open tenders and opportunities
    • Events
  • Features
  • Water
  • Wastewater
  • Gas
  • Electricity
  • Civil Construction
  • Events
No Results
View All Results
Home Digital Utilities

Cybertec in the utilities sector

by Charlotte Pordage
April 15, 2020
in Demand management, Digital Utilities, Electricity, Instrumentation, Control & Monitoring, Powerlines, Sponsored Editorial, Telecommunications
Reading Time: 3 mins read
A A
Share on FacebookShare on Twitter

Critical infrastructure calls for critical equipment. Cybertec cellular modems are trusted by the Australian utilities sector for their reliability, rugged build and ease of use. The Cybertec 2255X is utilised and favoured by utility providers Australia-wide.

Cybertec cellular modems have been deployed and trusted in the Australian utility sector for well over a decade. There is good reason for their continued use across model upgrade lifecycles.

Customers trust the rugged construction coupled with the ability to withstand high temperature environments often associated with operating in the utility sector.

High availability and uptime are critical in these sectors, so having a modem that can adapt as the network environment changes around it by continually monitoring its connection status and quality is imperative.

Across the Australian power utilities sector, pole-mounted reclosers are utilised extensively to provide the ability for the power company to segment off areas of the power grid.

Reclosers are used to limit the disconnection impact to customers when a fault occurs, as well as to allow maintenance to be carried out with minimal customer impact.

Although the reclosers are a self-contained and intelligent device operating autonomously, the ability to monitor and interact with the reclosers remotely is required.

This is where Cybertec cellular modems excel. During normal use, the recloser is monitoring the voltages and currents travelling through the power grid. This consumption data allows the power company to monitor and control loads over the network.

In this condition, the Cybertec device is serving poll requests for data from the power distribution centre software, and converting these from Ethernet-based requests (TCP) to the serial protocol as used by the recloser.

Should a fault arise in the network surrounding the recloser, such as a tree branch has fallen across the lines, the recloser will shut down power to services downstream of itself. This action will result in the status of the recloser being relayed back to the control centre to alert service crews.

The Cybertec device is critical to ensure the alert is successfully received by the control centre. Ensuring that the recloser is operating correctly and monitoring its health is as important to its operation as the job it performs. For this reason, having secondary access to the recloser via another serial port is necessary.

This additional channel to access the recloser allows engineers to download log files, perform calibration and firmware upgrades as and when required, without interrupting the operation of the recloser. The Cybertec 2255X model includes this additional serial port and provides this diagnostic access to the recloser over the cellular link.

The majority of remote control and monitoring of reclosers is performed using the industry standard DNP3 protocol. The Cybertec modems are aware and compliant to this protocol and even support a range of digital inputs and outputs which can be controlled and monitored from the control centre using the same DNP3 protocol.

This ensures a reduction in complexity of the system and the ability to support additional features like a tamper switch on the enclosure door and switching on and off ancillary equipment as required.

The ability to control the digital IO on the Cybertec 2255X and reboot the modem is all possible using SMS commands sent to the device. Security is provided in the form of a configurable whitelist to ensure security adherence.

It is for these reasons that Cybertec cellular modems are the perfect fit for the Australian power utilities sector, as well as many other industries where a highly reliable, rugged and Australian-designed and made modem is required.

This partner content is brought to you by Madison Technologies. For more information, visit www.madison.tech/cybertec.

Related Posts

NEAC director, Stephen Craig with a Living Lab participant. Image: CSIRO

New CSIRO analysis centre powering energy transition 

by Katie Livingston
July 17, 2025

CSIRO has launched the National Energy Analysis Centre (NEAC), which aims to support, accelerate and de-risk Australia’s complex energy transition.  ...

Image: Rädlinger 

Saving water and emissions

by Katie Livingston
July 16, 2025

Water is a valuable resource, and this is especially true in times of increasing weather extremes, such as floods or...

Image: Programmed

Bringing culture and connection to remote sites

by Katie Livingston
July 16, 2025

Beyond service delivery, Programmed helps build environments that foster connection, and support workforce morale in remote operations.  At 29Metals’ Golden...

Please login to join discussion

Read our magazine

Join our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.
Utility is the title of choice for decision makers at all levels of water and energy utilities, as well as other major players like consulting engineers and first-tier contractors. Utility is integrated across print and online, and explores the biggest news and issues across the utility industry. It is Australia’s only dedicated utility magazine, and covers all areas of the utility sector, including water and sewer, gas, electricity, communications and the NBN.

Subscribe to our newsletter

View our privacy policy, collection notice and terms and conditions to understand how we use your personal information.

About Utility

  • About
  • Advertise
  • Subscribe
  • Contact
  • Digital magazine
  • Events
  • Terms & Conditions
  • Privacy Collection Notice
  • Privacy Policy

Popular Topics

  • News
  • Water
  • Electricity
  • Projects
  • Water and Wastewater Treatment
  • Spotlight
  • Civil Construction
  • Renewable Energy

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited

No Results
View All Results
NEWSLETTER
SUBSCRIBE
  • News
    • Contracts awarded
    • Open tenders and opportunities
    • Events
  • Features
  • Water
  • Wastewater
  • Gas
  • Electricity
  • Civil Construction
  • Events
  • About
  • Advertise
  • Subscribe
  • Contact

© 2025 All Rights Reserved. All content published on this site is the property of Prime Creative Media. Unauthorised reproduction is prohibited