Multi-utility company ActewAGL was named the 2014 Australian Electricity Provider of the Year at the Roy Morgan Research gala dinner in Melbourne.
ActewAGL CEO Michael Costello accepted the award on behalf of the company and said it demonstrated the dedication of his local team in providing the best standards of customer service to all ActewAGL customers across the ACT and south east NSW.
“Putting our customers at the centre of everything we do is vitally important. It is something my team works hard on every day, and we will continue to do this into the future. So I am really proud of this achievement.
“Excellent customer service is not just about resolving issues; it’s about taking that next step with our customers to assist them in understanding their bills and energy use. We want to show our customers how we can help them manage their energy costs.
“This year we celebrate a milestone year for ActewAGL and the Canberra community, marking 100 years since the Kingston Powerhouse was commissioned and our city’s lights were switched on. We’re proud to serve this community.”