Essential Energy has mobilised more than 150 personnel from across New South Wales to restore power to thousands of homes and businesses impacted by the unprecedented number of severe fires burning across north-east New South Wales.

With a number of fires still burning and extreme conditions forecast, Essential Energy has warned more customers could be affected in areas where the blazes are threatening power supplies.

Brendon Neyland, Essential Energy’s Acting General Manager Customer and Network Services, said the magnitude of the predicted fires are unprecedented.

“The scale of what is ahead of us is significant. We are anticipating emergency response will continue for some days under challenging conditions,” Mr Neyland said.

“We are hoping conditions ease today to allow safe access to inspect network damage before the anticipated worsening on Monday and Tuesday.

“Tuesday’s fire conditions are forecast to be extreme so the situation could deteriorate, resulting in further network damage and limiting our ability to gain safe access to impacted areas and restore power.

“As of 12pm on Sunday we have 7,025 customers without power. We will be mobilising up to 300 staff from across our network to assist in restoration efforts.

“We’ve established Essential Energy response hubs in Taree, Kempsey, Port Macquarie, Grafton and Nambucca with support from teams across our organisation to safely restore the power to impacted communities.”

Customers in the local government areas of MidCoast, Port Macquarie-Hastings, Kempsey, Armidale, Nambucca, Bellingen, Clarence Valley and Ballina are all impacted by outages as the fires damaged parts of Essential Energy’s electricity distribution network.

Initial indications are that in excess of 400 poles have been destroyed by the fires, and this number is likely to increase as crews wait until they can safely assess impacted areas.

Essential Energy crews have restored electricity to a number of homes and businesses over the last 48 hours, but is emphasising that customers should be prepared for their power to go out before the fire hits their property.

Essential Energy has employees embedded in the Emergency Operational Centres, working closely with the Rural Fire Service and other agencies.

Essential Energy acknowledges the support and patience of the community as they work with authorities to safely restore power to affected areas.

The public are urged to stay at least 8m away from any fallen powerlines and report them on 13 20 80.

Siobhan Day is the Assistant Editor of Utility magazine and Pump Industry magazine, and has been part of the team since early 2019. With a background in management in the non-profit sector, Siobhan has extensive experience in communications, professional writing and client management. She holds a Bachelor of Business and Communications and is currently completing a postgraduate degree.


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