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Home News

EWON Welcomes new Board Industry Director

by Katie Livingston
November 20, 2025
in News
Reading Time: 1 min read
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Image: Essential Energy

Image: Essential Energy

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The Energy & Water Ombudsman NSW (EWON) has announce the appointment of a new Industry Director to its Board.

Essential Energy Head of Customer, Mike Cole, our Head of Customer, on his appointment to the Energy & Water Ombudsman NSW (EWON) Board as an Industry Director (Energy Networks) for the next four years.

Mr Cole brings more than 15 years of senior leadership experience, including seven years in the Australian energy sector. He currently chairs the Industry Working group and serves on the Board Strategic Governance Sub-Committee of The Energy Charter.

He is passionate about integrating consumer energy resources and renewable infrastructure and has a strong understanding of the regional challenges presented by the energy transition.

“I’m committed to supporting EWON’s mission of providing high-quality, independent dispute resolution and to helping raise customer service standards in the energy and water industries,” he said.

Mr Cole succeeds Rob Amphlett Lewis (Ausgrid) who has completed two terms on the EWON Board. We thank Rob for his significant contribution and dedicated service.

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