The Greater Western Water Board (GWW) has announced the appointment of a new Chair, who brings a deep knowledge of the water sector to guide the utility as it enters a new chapter.
Lisa Neville will replace outgoing chair David Middleton, who resigned in March 2025. Mr Middleton was a member of the GWW board since it was formed in 2021, following the merger of City West Water and Western Water. He had previously chaired City West Water from 2015 to 2021.
Ms Neville brings decades of experience in the water sector and government to this role. She is currently the chair of Barwon Health’s board, Chair of the Community Advisory Committee for Port of Geelong and is Non-Executive Director of organisations including The Torch, and Employers Mutal Limited.
She also served as Minister for Water from 2014 to 2022 and held other senior positions during her 20 years in the Victorian Parliament.
GWW thanked Mr Middleton for his dedication and leadership and said that Ms Neville’s appointment comes at a crucial time for the utility, following significant customer billing and payment issues after its billing system upgrade.
The utility said that Ms Neville’s deep understanding of the challenges the water authority faces, along with a proven ability to navigate complex issues, puts her in a strong position to lead GWW through this next chapter as it improves performance and restores trust with the community.
Ms Neville said she’s looking forward to supporting the organisation through a period of significant challenge and opportunity.
“It’s a privilege to be appointed Chair of GWW at such a pivotal time,” she said.
“I’m committed to working closely with the Board and executive team to stay focused on delivering for our customers. This is especially important as we navigate current challenges. A key priority for me will be to address ongoing issues with the new billing system and working closely with customers to rebuild their trust.
“As our region continues to grow, I look forward to supporting GWW in its role meeting the increasing demand for housing and the essential water infrastructure that underpins our sustainable development.”
