When workforces are spread across vast distances, onboarding new personnel poses a risk to security and operational efficiency – so utilities are turning to digital solutions.
Adispersed workforce makes onboarding new team members particularly cumbersome, as it frequently requires field workers to be taken off-site, resulting in wasted time and resources. To tackle these challenges, one of Australia’s largest energy providers has embraced the digital transformation.
Power partners
Digital ID systems can ensure that all employees have an ID readily available, regardless of their location. Even in remote areas without internet access, employees can access their secure identification, ensuring they are always equipped with the necessary access and credentials.
Unicard and HID have worked hand in hand for many years to deliver advanced digital ID solutions, and this partnership drives them to improve both innovation and security, providing reliable technology for their clients.
Recently, the dynamic duo successfully deployed more than 10,000 digital IDs for a major energy utility, a remarkable achievement that showcases the power of Unicard’s cutting-edge solutions in transforming identity management.
This essential service provider powers 95 per cent of New South Wales and parts of southern Queensland, and with so many Australians relying on the utility there was no room for error when it came to security.
Dynamic digital identity technology offered a promising answer to these challenges, so the utility sought assistance from Unicard’s IdentityONE, CaptureME, and IDmobile solutions.
identityONE streamlines the creation, management, and issuance of IDs. This tool ensures security and durability while significantly reducing production time and errors. As a cloud-based solution, identityONE allows office workers to access necessary data whether they are in the office, at home, or on-site.
CaptureME makes the onboarding and verification process straightforward for both new and existing employees. It enables employees to submit their details, capture and upload ID images, and provide verification documents remotely from any device. This eliminates the need for trips to designated administration stations, saving valuable time and effort. IDmobile ensures that all employees have a digital ID readily available, regardless of their location. Even in remote areas without internet, employees always have access to their secure IDs.
Secure, sustainable, efficient
In an industry where security is paramount, Unicards’ client faced the challenge of enhancing personnel, cyber, and physical security while ensuring efficient operations.
By transitioning to digital IDs, the company was able to significantly improved security measures, streamline processes and set new standards for operational efficiency.
Deploying digital IDs with integrated HID mobile credentials has simplified the issuance of ‘Authorised Service Providers’ cards.
Users can easily download these secure digital credentials to mobile devices, enhancing security, offering instant updates, eliminating the wait for physical cards, and ensuring continuous preparedness with or without phone data coverage.
The adoption of digital IDs has also contributed to sustainability by reducing plastic waste. Digital IDs can be created, reused, replaces or cancelled without needing new plastic cards, allowing organisations to better align with their environmental goals.
By using Unicard’s digital ID solutions, utilities not only boost their security and efficiency but also contribute to sustainability. The adoption of Unicard’s security solutions marks a significant move in the sector’s digital transformation, setting an example for others to follow.
For more information, visit identityone.com/utilities-energy
