Keeping remote workers safe and addressing duty of care requirements are critical concerns for utilities, as more than ever, staff are working in remote areas where there are no mobile or radio networks.

Managing worker safety in remote areas can be costly and difficult, and operators are under growing pressure to improve efficiency while maintaining their focus on worker health and safety.

Satellite communications company Pivotel has recognised the OH&S requirements of utilities and in response has developed Tracertrak, an exceptional management and remote worker monitoring system. Tracertrak uses handheld satellite communication devices like the SPOT GPS Messenger or inReach 2-way Satellite Communicator.

Tracertrak automatically monitors for scheduled worker check-ins, also known as skeds, and if a scheduled check-in is missed Tracertrak will automatically send an alert to the safety administrator, removing the need for expensive, manned check-in desks. Remote workers can also raise an SOS alarm including a GPS location in the event of an emergency, so the safety team can raise an appropriate response.

“Tracertrak operates using satellite networks, meaning no mobile black spots, so remote workers can check in, send emergency messages or communicate via messaging with head office wherever they are,” said Pivotel CEO Peter Bolger.

“Head office can use the online Tracertrak portal to monitor remote worker safety in the field – Tracertrak will alert them to any missed check-ins or SOS messages, and can also be used with optional worker tracking to provide a last-known location, an extremely valuable feature when workers fail to check in or return on time.”

For more information on Tracertrak, visit

©2020 utilitymagazine. All rights reserved


We're not around right now. But you can send us an email and we'll get back to you, asap.


Log in with your credentials

Forgot your details?