Sydney Water has announced a new General Manager of Digital.

Managing Director, Roch Cheroux, announced that Dominic Hatfield had been appointed to the position.  

Mr Hatfield holds over five years of experience at News Corp, most recently leading the technology strategy as Chief Information Officer. 

Prior to his tenure at News Corp, Mr Hatfield spent over a decade as General Manager of IT at David Jones. 

“I’m pleased to announce that Mr Hatfield has joined Sydney Water to lead our digital team,” Mr Cheroux said. 

“At Sydney Water, we are serious about digital transformation and Mr Hatfield’s wealth of  experience in this area, as well as his customer-focused background, will guide the business as we evolve. 

“I’m very optimistic about the ways in which we can use our digital assets to support our customers as we continue to deliver world-class water to Greater Sydney.” 

In his role, Mr Hatfield will be responsible for leading Sydney Water’s digital group to: transform the way the business works with data, insights and tools; develop the strategy around how Sydney Water operates and maintains its digital platforms; as well as transforming customer interactions and access to information. 

“I am very excited to be joining Sydney Water at a time where digital transformation will play such a crucial role in determining the future shape of the organisation,” Mr Hatfield said.  

“The recent digital investment strategy at Sydney Water has set a strong path to establishing the  next generation of technology foundations on which to transform the organisation. 

“With this brings great opportunity for innovation and new approaches which is a journey that I am very much looking forward to being a part of.” 

Mr Hatfield’s appointment is effective immediately. 

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