Electricity retailer Aurora Energy has appointed a new metering service provider to deliver new advanced meters to homes and businesses across Tasmania, under a new long-term partnership.
TasMetering will replace Yurika as Aurora’s appointed metering coordinator.
TasMetering is headquartered in Hobart and is a Tasmanian-focused operation of the Intellihub Group.
Advanced meters are the next generation of electricity meters and offer many more benefits than older style basic meters, including remote reading and an end to estimated bills, plus monthly billing options, and will help to facilitate new home energy services in the future.
The announcement complements the Tasmanian Government’s election commitment to accelerate the rollout of advanced meters to all Tasmanians by 2026.
TasMetering CEO, Jon Bruschi, said the business would bring an experienced, reliable and customer-focused service to Tasmanian homes and businesses.
“We’re focused on delivering outstanding customer service to Aurora Energy and its customers,” Mr Bruschi said.
“We’re aiming to set a new benchmark in quality metering, and we will be bringing the best technology to showcase right here in Tasmania.
“This includes advanced digital tools for customers to schedule, track and give feedback on our service.
“And we will be delivering this service from our team based here in Tasmania, including 65 full-time metering technicians working across the state.”
Aurora CEO, Rebecca Kardos, said advanced meters facilitate the development of modern products that empower customers to lower their energy costs.
“When paired with digital or other energy products that provide the metering data in a user friendly and informative way, advanced meters enable Tasmanians to make more informed choices about how and when they use electricity,” Mrs Kardos said.
“Being aware of your power use is an important energy saving tip. Knowing when and how much energy you’re using can help Tasmanians save money.”
Mrs Kardos added Aurora looked forward to partnering with TasMetering given the strong alignment in strategic goals, principles and culture between the two companies.
“TasMetering’s drive to provide customers with the best possible experience is something that really resonated with us,” Mrs Kardos said.
Aurora said there is no upfront cost for a customer to have an advanced meter installed in the majority of situations unless works are required to upgrade existing infrastructure to meet current metering specifications and safety standards.