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Unitywater’s quick response to Dial Before You Dig enquiries has been recognised with a 2016 Asia Pacific Spatial Excellence Award (APSEA).

Unitywater’s quick response to Dial Before You Dig enquiries has been recognised with a 2016 Asia Pacific Spatial Excellence Award (APSEA).

The awards, hosted by the Geospatial Information & Technology Association (GITA), Spatial Industries Business Association (SIBA) and Surveying and Spatial Sciences Institute (SSSI) were earlier this year in Melbourne, with over 350 professionals celebrating the accomplishments of their colleagues over the past year.

The evening featured the work of Asia Pacific based professionals working around the world on both collaborative business projects and philanthropic efforts.

Unitywater took out the GITA Australia and New Zealand Dial Before You Dig Performance Award, which recognises high performance from member companies when responding to Dial Before You Dig enquiries related to the location of underground infrastructure.

Competition entrants are judged on a range of criteria, including speed of response, quality of response, availability, accuracy and quality of material provided to the enquirer.

Previous winners of the prestigious Performance Award include Energex, Water Corporation WA and Telstra.

Unitywater Executive Manager Infrastructure Planning and Capital Delivery Simon Taylor said the award can be attributed to the diligence of staff, as well as a system called TicketAccess (previously known as AIRS – Asset Information Request System) that Unitywater adopted from Australian software and services company PelicanCorp in June 2014.

“The system allows Unitywater to very quickly workflow a Dial Before You Dig request with paperwork and a map,” Mr Taylor said.

“According to a report charting Unitywater’s performance in the 2015 calendar year, we responded to a total of 45,483 requests and our average response time was just 20 minutes.

“Congratulations to the Unitywater team on this outstanding result.”

Lauren brings a fresh approach to content. While she’s previously written for publications as diverse as Australian Geographic, The Border Watch and Girlfriend, she’s found her true passion in her current role as an editor in the world of energy and infrastructure trade magazines.

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