700 properties across the Queensland city of Logan are set to receive new, real-time water monitoring devices as part of phase one of Logan Water’s implementation of the technology.

The smart meters, due to be rolled out from September 2019, will replace existing 20mm mechanical water meters, while new data loggers will be attached to existing mechanical water meters larger than 20mm. As part of the project, Logan Water will install several types of technology to compare features.

All water meters will continue to be manually read, as per current practice. There will be no additional costs charged to customers under phase one.

Currently, water meters are manually read on a rolling three month basis. The project intends to collect water usage data at a greater frequency to provide better information to both Logan Water and customers.

Logan City Council’s initial investment in smart water metering solutions is intended to allow both customers and council to understand the value of real-time access to water usage data and information.

Once phase one is well established, customers in the project area will be provided the opportunity to access their water consumption data online.

Smart water meters, along with a customer portal and app, will provide Logan City Council and its customers with the ability to understand water usage patterns and performance of the water supply network, including early detection and identification of water leaks.

Customers within the areas earmarked for the initial deployment of smart water meters will be provided with detailed information about the installation and operation of smart water meters.

The project will support the delivery of sustainable and efficient water supply services to Logan ratepayers.

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