Following a successful rollout of 4,000 smart water meters, with the final 300 remaining to be installed shortly, Leeton Shire Council has now launched the associated MyH2o Customer Portal for residents to access their consumption data.

Already around 300 residents and commercial customers have signed up to the portal following initial contact from Leeton Shire Council. As an incentive to get more people to sign up, Council will draw a winner of a free iPad from all customers registered with the portal by the end of February.

Council’s Manager Information Technology, Gerard Simms, outlined some of the benefits of this new technology for both Council and the community.

“The smart water meters and customer portal allow both customers and Council to identify leaks and develop strategies to review their water usage,” Mr Simms said.

“Already, we have detected around 500 leaks for customers, saving between ten litres per hour to as much as 3,500 litres per hour.

“We are conscious that all savings count for our residents, businesses and the environment.”

Council’s Director Business and Investment, Brendan Leary, added that early detection of leaks and better consumption information allows Council to prioritise future investment in the network’s maintenance and extension.

“Smart water meters provide Council with much better intelligence about our network and services,” Mr Leary said.

“Already, we better understand how we can improve our operations and plan and fund replacement of outdated infrastructure within our water network – some parts of which are as much as 100 years old.

“Importantly, as well as the new meters informing our business, we have also empowered customers to harness their own information – they can see how much water they are committing to soaking the lawn or weekend washing if they want to.” 

The technology, including smart water meters, radio network and software package, is provided by Taggle Systems, an Australian developed solution, which has been implemented by many councils and water utilities locally.

Taggle System’s Managing Director, John Quinn, shared his enthusiasm regarding the early customer portal engagement in Leeton.

“We are encouraged to see the community in Leeton Shire jumping onboard and signing up at this early stage as it shows an eagerness to contribute to better water management,” Mr Quinn said.

“If we all do our part and reduce unnecessary water wastage by using the available technology it will benefit the community, Council and the environment across Leeton Shire and Australia as a whole.

“We have a responsibility to save water where possible and the MyH2o Customer Portal can assist with that.”

Leeton residents can sign up to the MyH2o Customer Portal by visiting

All sign ups until the end of February will automatically go into the draw to win a free iPad. If you can’t access the site online, please visit the Council Offices where customer service staff can assist you.

This partner content was brought to you by Taggle Systems. For more information, visit

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