Representatives from 15 water utilities around Australia participated in Taggle Systems’ inaugural Taggle User Conference in Brisbane on 15 February 2017.

Water utilities from Queensland, New South Wales and Victoria, all of which use Taggle’s Low Power Wide Area Network (LPWAN) to collect water meter readings and data from other sensors, met to discuss their use of new data and to explore new ways to improve their water delivery services.

The group discussed a range of topics with more experienced members providing details of how they have changed the way they work and sharing lessons they learned.

One topic discussed at great length was the business case for Automatic Meter Reading (AMR). It was clear that each utility has its own circumstances and that there is no one-size-fits-all approach.

It was also evident that AMR data can provide many intangible benefits which – while difficult to quantify when developing a business case – are important contributions to the overall benefits to be obtained.

Another matter of interest was the possibility of using Taggle’s network to collect data from other devices. Andrew Swan from Ballina Shire Council in the Northern Rivers region of New South Wales, for example, expressed interest in monitoring water quality parameters such as pH, conductivity, temperature and residual chlorine levels.

Feedback from the event was very positive with contact details shared amongst the group to encourage further collaboration and information exchange. It’s expected the group will meet again to build on the conference’s success.

This partner content is brought to you by Taggle. For more information, visit

Lauren brings a fresh approach to content. While she’s previously written for publications as diverse as Australian Geographic, The Border Watch and Girlfriend, she’s found her true passion in her current role as an editor in the world of energy and infrastructure trade magazines.

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