Taggle are now accurately measuring large-scale water use and leakage in real time, thanks to the widespread implementation of smart water meters.

As of March 2019, 140,000 Taggle-enabled smart water meters have been sending hourly meter reads to 34 regional councils and water utilities throughout Australia. Taggle has another 55,000 meters being rolled out shortly and many other projects in the pipeline, and it is anticipating that by the end of 2019 there will be at least 200,000 smart water meters in use.

Some 104,000 of these meters send data to the MiWater meter data management and analytics system that was recently acquired by Taggle from Mackay Regional Council, with the rest talking to in-house analytical systems.

The 1.42 billion meter reads Taggle delivered in 2018 provide large-scale insights for better water network management, resulting in significant savings for utilities and customers.

In the 12 months commencing February 2018, the 104,000 meters connected to MiWater measured a total of 59.85GL of water and identified 6.01GL of customer side leaks – a total of 10.04 per cent. Taggle’s council and utility customers also reported similar savings within their water networks, indicating almost 20 per cent of all potable water in Australia could be lost in leaks.

In that same period, 14,345 leak notices were sent to customers via SMS, email and letter, representing 13.84 per cent of the 104,000 households.

This supports the experience of long-time Taggle customers like Mackay Regional Council which has been able to reduce per capita water usage by almost 15 per cent due to a reduction in leaks, as well as changed customer behaviour.

Smart water networks to safeguard Australia’s future

According to the Bureau of Meteorology, urban water utilities produced 3675.7GL of potable water in 2017–2018. If a 15 per cent reduction in water use could be achieved, it would save 551GL per annum — that is greater than the amount of water in Sydney Harbour — significantly reducing the energy required for pumping and desalination.

For example, if the amount of desalinated water was reduced by 50GL it could save 150 million kWh of electricity per annum, when costing $45 million at 30c per kWh, and eliminate 66,000 tons of CO2.

There are many other benefits that come from smart water management – more accurate billing, fewer disputes, eliminating bill shock, improved planning, not to mention the many other applications of IoT technology, including sewer system monitoring to reduce overflows, storm and weather management, irrigation control and overall network management.

In a time of climate change and drought, the environmental benefits of water and power savings alone are significant.

With ten years of water monitoring experience you can trust Taggle to deliver your data. For more information, visit or call +61 2 8999 1919.

Chris is a publishing veteran, having launched more than ten magazines over the course of his career. As the Publisher of Utility, his role today is more hands-off, but every now and then he likes to jump back on the tools and flex his wordsmithing muscles.

©2024 Utility Magazine. All rights reserved


We're not around right now. But you can send us an email and we'll get back to you, asap.


Log in with your credentials

Forgot your details?