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High-performance energy and utilities organisations often rely heavily on mobile computers to ensure smooth operations, and it’s important that field service workers are armed with the right tools to capture, assess and share critical data in the harshest of conditions.

These devices should be tested to the toughest military standards, compliant with the highest levels of security and available in options built for use in demanding harsh environments. In turn, they benefit energy, telecommunications and utilities companies by meeting heightened service demands, improving return of investment (ROI) and gaining a performance edge at the front line of service.

The solution

The TC73/TC78 is a new generation of ultra-rugged mobile computers designed to empower frontline staff to deliver a performance edge, whether they’re conducting inspections, maintaining equipment, or out in the field making installations or repairs. On top of capabilities for streaming videos, calls, intuitive multimedia-rich apps, and augmented reality apps that enable new, more effective workflows, this mobile computer is rated with both IP65 and IP68 sealing and is built to handle three-metre drops to concrete – yet it’s lighter and has a nearly 20 per cent thinner grip area than its predecessor.

The advanced industrial design, ergonomics and exceptional balance provides all day comfort, and these devices are easy to hold, and use for any size hand. Your workers can run the apps they need simultaneously with the Qualcomm 6490 octa-core processor, memory, and storage. Meanwhile, the six-inch edge-to-edge advanced display is the largest in this product class – easily visible indoors, outdoors and in the wet. 

Workers can access the fastest and most reliable wireless connections with Wi-Fi 6E, Bluetooth 5.2 and 5G (for TC78 only) – all of which deliver much higher signal quality and use less power than other connections. The standard, extended capacity, wireless charge and BLE batteries all power more than a full shift and provide the intelligence to better manage batteries. And while there are multi-slot cradles for efficient field operations management, the TC73/TC78 supports USB-C charging.

The TC73/TC78 has comprehensive features that work together to delivery extraordinary audio clarity: three microphones with noise cancellation to strip out background noise, two speakers for loudness, as well as a high-quality speakerphone and HD voice with Super-wideband (SWB), Wideband (WB) and Fullband (FB) support.

When it comes to data capture, the TC73/TC78 has a choice of two high-performance scan engines. The SE4770 1D/2D scan engine is ideal for workers that need a standard scanning range. The SE55 1D/2D Advanced Range scan engine with IntelliFocus™ technology is ideal for workers who need to capture barcodes in hand and up to 12.2m away. Both scanners capture barcodes in virtually any condition and lighting, ensuring reliability during utility operations, and are rated for one million actuations. 

With SimulScan NG, one press of the scan button can capture all barcodes on an item, and process and send information on documents right to your applications. Superior camera technology enables high quality capture of photos and videos for reliable evidence of proof of delivery, condition, repair and more. The 16MP rear colour camera, flash LED, high dynamic range (HDR), and optical image stabilisation (OIS) in the premium models make it easy to capture highly detailed images every time. 

Ensure continuous security while in service with LifeGuard for Android, and exercise control over applications and device functionalities through the Enterprise Home screen. Furthermore, the devices boast support for both secure boot and verified boot, enhancing overall security. For custom request on FIPS 140-2 cryptography, this can be enabled on selected configurations though a customer request. If you need RFID, you can choose between two lightning-fast ultra-rugged sleds able to be connected in three different ways — Bluetooth, NFC, or Zebra’s eConnect™ adapter. The RFD9030 sled offers a standard read range of 6.7m and the RFD9090 offers an extended read range of 22.9m. The TC73/TC78 can also be used as two-way radios or a PBX handset with a custom interface that makes the most complex telephony features simple – inside your facility or out in the field. 

With Zebra-only Mobility DNATM tools, your TC73 and TC78 mobile computers deliver an unmatched advantage – a comprehensive toolset improving every aspect of device lifecycle, integration, security, speed, and management.

The takeaway

Your customers are demanding greater convenience and more efficient services by the day. Meanwhile, your technicians are demanding more resources. Suddenly, your business is spending far more to deliver the speed, productivity and efficiency needed to ensure smooth operations. Ensure you stay a key player in the field by equipping your frontline with the latest mobile technology from Zebra.

This sponsored editorial is brought to you by Zebra. To learn more about the TC73/78 mobile computer, click here.

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