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Home News

Unitywater moves to prevent sewer overflows ahead of storm season

by Katie Livingston
November 11, 2025
in Disaster Management, News, Policy, Projects, Retail, Safety and Training, Spotlight, Water
Reading Time: 3 mins read
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Image: Unitywater

Image: Unitywater

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Unitywater is encouraging the community to prepare for summer storms to stay safe and avoid potential overflows on their property. 

Unitywater Executive Manager Customer Delivery, Rhett Duncan, said to prepare for the Queensland storm season, which generally runs from November to April, residents could do a few simple checks around their home. 

“We’re asking residents to check their overflow relief gullies (ORG) and downpipes as these are two important but often overlooked pieces of infrastructure on your property that help reduce overflows in large wet weather events,” he said. 

“Your ORG is a round fixture usually found in your yard or along the side of your house resembling a drain with a grate on top. It ensures any wastewater overflows are directed outside the property rather than overflowing internally. 

“We understand they’re not very aesthetic to look at but if you have a pot plant on top or have covered up your ORG, we recommend keeping it clear to allow it to do its job by letting wastewater out of the system if it becomes too full.” 

Mr Duncan said downpipes should be connected to the stormwater network, but some homes were incorrectly plumbed to the wastewater network. 

“Wastewater and stormwater are two separate systems that shouldn’t mix. In large rain events, our wastewater network could become inundated with stormwater which increases the risk of overflows,” he said. 

Mr Duncan said Unitywater teams had been carrying out summer preparedness planning to ensure continuous water and wastewater services. 

“As well as keeping our networks flowing smoothly each day, our teams have been busy testing and fault finding on our assets, checking water reservoir operational levels and keeping them high, and checking supplies and critical equipment, as well as refuelling generators,” he said. 

“Our regular maintenance work and replacement and renewal program, that’s investing $400 million in the next five years, help increase the resilience of our water and wastewater networks. 

“We’re well prepared for this storm season and our teams will continue to work around the clock, as they do all year round, to keep services flowing for the community.” 

More tips on how to prepare for storm season are available at www.unitywater.com/storm-ready 

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