In the 2024–25 financial year, Unitywater will replace more than 11,000 water meters as part of a landmark replacements and renewals effort.
This initiative will see $400 million invested in water and wastewater assets over the next five years and includes a rolling program to identify and replace meters that are nearing the end of their ten-to-15-year lifecycle.
Since June 2024, 9292 water meters have been replaced across Moreton Bay, the Sunshine Coast and Noosa. In May 2025, some residents in Burpengary, Kallangur and Morayfield will also receive a new water meter as part of the program.
Unitywater Executive Manager Sustainable Infrastructure Solutions, Mike Basterfield, said the renewals and replacements program enhanced water and wastewater assets to keep services flowing for customers.
“We’re investing $400 million to renew and enhance our network and maintain exceptional service for our customers,” Mr Basterfield said.
“One of the programs within that is our water meter replacement program, which ensures water meter readings and customer bills remain as accurate as possible.”
Mr Basterfield said meters were replaced for a number of reasons, such as age or heavy use from high volumes of water have flowed through them.
“Replacing a meter typically takes around 30 minutes to one hour so service interruptions are short and any residents having their meter replaced will receive a notification card in their letterbox at least 48 hours before the work,” he said.
“Our crews will also pop a card in the resident’s letterbox which records the water consumption measured by the old meter. We encourage our customers to keep this reading for reference and to cross check it when they receive their next Unitywater bill. It’s another way we’ve got a crew on the job for you.”
For more details visit www.unitywater.com/maintenance-programs.
