As utilities across the globe continue to adopt artificial intelligence (AI), the need for practical, scalable solutions has never been more crucial.
EXL’s AI in Action event aims to address this challenge by bringing together visionary leaders, AI experts, and industry professionals from across a broad range of industries, including utilities, banking, insurance, retail, technology, transportation and more.
The highly anticipated event is scheduled for Thursday 20 March 2025 at 12pm AEDT.
Building on the success of previous AI in Action events, the 2025 function will explore real-world applications of agentic AI, large language models (LLMs), and data intelligence – helping enterprises reimagine their business operating model and scale AI adoption with confidence.
An impressive lineup of industry leaders
The event will feature a stellar program of speakers, including top executives and AI pioneers shaping the future of technology and business.
Keynote speakers include:
- Rohit Kapoor – EXL Chairman and CEO
With decades of leadership experience, Mr Kapoor has driven EXL’s transformation into a global data and AI powerhouse, spearheading innovative solutions that help enterprises modernise and scale AI-driven decision-making - Kevin Ichhpurani – Google Cloud President, Global Partner Ecosystem
A leader in cloud innovation, Mr Ichhpurani oversees Google Cloud’s global partner strategy, helping organisations leverage AI and cloud technology to unlock new opportunities and accelerate digital transformation - Rahul Pathak – Amazon Web Services Vice President of Data and AI GTM
Mr Pathak leads AWS’s go-to-market strategy for AI/ML and generative AI, working with enterprises to harness the power of machine learning and large-scale AI models for business transformation.
Featured Speakers include:
- John Gallant – CIO.com Enterprise Consulting Director
- Alexandra Hordern, Insurance Council of Australia General Manager, Regulatory and Consumer Policy
- Jaideep Thyagarajan – Gartner Director
- Jeffery Eberwein – Avant Insurance Chief Solutions and Data Officer,
- John Kim, Zurich Chief Data Officer
- Troy Williams – ISG Asia Pacific Digital Leader
- John Fanelli – NVIDIA VP, Enterprise Software
- Sujit Singh, Amazon Web Services Partner Solution Architect
Unlocking AI’s potential: practical lessons for business leaders
The event will provide attendees with actionable insights, hands-on demonstrations, and expert discussions to scale AI across the enterprise, bridge strategy with execution, and drive measurable business outcomes.
Through a combination of expert panels, live demos, and interactive sessions, participants will gain insights into:
- The AI imperative: scaling transformation with precision – presented by Vishal Chhibbar, EXL EVP and International Growth Markets and Chief Growth Officer, exploring how AI, powered by domain expertise and advanced data intelligence, is reshaping industries by enhancing operational efficiency, customer experience (CX) and operating model modernisation
- Delivering measurable impact with LLM – a showcase of EXL’s LLM framework, demonstrating how agentic AI, generative AI, predictive models, and automation are driving smarter and faster decision-making, streamlined operations and enhanced customer interactions
- Empowering data management with agentic AI – a deep dive into how AI is revolutionising data governance, enabling more efficient data organisation, workflow automation and decision intelligence
- Driving innovation: AI-powered code modernisation – real-world success stories highlighting Code Harbor, EXL’s GenAI-powered and agentic AI tool designed to speed up the migration of legacy code to modern open-source languages by automating code writing and optimisation – empowering enterprises to unlock scalable solutions and business impact
As energy and water providers across Australia and New Zealand navigate the complexity of AI adoption, AI in action 2025 aims to inspire utilities through visionary discussions, empower them with proven AI scaling strategies, and educate them on deploying AI solutions tailored to the industry.
EXL Senior Vice President and Growth Leader, Villas Madan, said he looks forward to hosting business leaders and professionals from across Australia and New Zealand.
“AI in Action has become not only a platform for learning but a catalyst for envisioning and implementing transformative operating models to modernise businesses for an AI-driven world,” he said.
“We are proud to lead this conversation and to support Australian and New Zealand businesses moving beyond pilots to scalable AI.”
With a proven track record of data and AI excellence, EXL continues to lead the charge in AI and data-led transformation, supporting businesses in leveraging cutting-edge AI solutions for long-term success.
For more details and to register for the event, visit AI in action: ANZ 2025.
