During a recent series of technology road shows, Madison Technologies has talked at length with customers in the power and water utilities sectors, learning about the industrial technology challenges and opportunities they are currently facing.
A number of topics and technologies have formed the basis of these conversations, including edge computing, connectivity, IIoT technologies, and the one word that is front of mind for everyone – cybersecurity.
CUSTOMERS ARE TALKING ABOUT CYBERSECURITY
Cybersecurity is an increasingly important conversation amongst Madison Technologies customers, especially as the industry sees the continued convergence of IT and OT infrastructures. The merging of these two systems is creating more surface for attackers to enter through, and in several recent high-profile attacks, perpetrators gained access through
vulnerabilities created by IT/OT convergence.
Confidentiality, Integrity and Availability, also known as the CIA triad, is a model designed to guide cybersecurity policies and practices, but Madison Tech is also talking to its customers about Visibility.
Visibility, including visibility of what is connected to your network, the traffic on your network, how networks are segmented, what needs to be patched, and what needs to be modernised, is an important element of a company’s cybersecurity practices.
Madison Tech is demonstrating to customers that intrusion prevention can be achieved with smart networking technologies, helping secure network infrastructure with visibility capabilities. This makes it easy for users to identify all devices on the network and their communication patterns, and helps ensure the continuity, resilience, and safety of industrial operations.
CUSTOMERS ARE TALKING ABOUT INCREASING EFFICIENCIES
In the face of rising demand, customers want to know how
digitisation can help them increase operational efficiency. With the advancement of edge computing, machine learning and AI, it is now possible to analyse multivariate data to predict and avoid operational failures and downtime, as decisions can be
derived where the asset operation is occurring.
By building a model using data collected during normal operations, a process beginning to drift or change
can be identified, predicting a failure before it occurs. This prediction allows preventative maintenance to be undertaken, and a complete shutdown or unplanned downtime can be avoided. Moving from reactive to proactive to predictive maintenance can enable utility providers across Australia to increase their overall operational performance.
CUSTOMERS ARE TALKING ABOUT DIGITISING DATA MEASUREMENT
Dispersed and remote assets have a unique set of logistical challenges. The measuring and reading of meters is, in many cases, still a manual process. Conversations to improve
the efficiency and accuracy of this process continue to revolve around implementing Industrial Internet of Things (IIoT) devices. Digitising this data capture process with a data
logger, such as Captis IIoT data loggers, allows this data reading to be collected automatically, efficiently,
Another example of a specific challenge water utilities are facing is service interruptions from blockages. IIoT devices containing sensors are enabling wastewater utilities to monitor sewage systems and avoid overflows by alerting them to blockages before they become problems.
Madison Technologies has recently provided a solution for a large Australian water authority and the proactive nature of this digitised data capture is reducing service interruptions, as well as reducing the risk to the public and the environment from spillages.
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