Community engagement is an essential tool that allows water utilities to improve customer-utility relationships and communicate vital information such as the importance of water savings. Utility spoke with Urban Utilities, Yarra Valley Water and Melbourne Water about how they ensure success in their community engagement campaigns.
As part of a $26 million upgrade to ensure SA Water’s continued compliance with Australia’s world-leading drinking water standards, the utility installed a drinking water ultraviolet (UV) disinfection system at its Happy Valley Water Treatment Plant that has been keeping pathogens at bay and protecting South Australia’s drinking water for more than six months.
With El Nino and his tumultuous counterpart La Niña creating long dry summers and bushfires, followed by freak storms and flash flooding, Australians are learning to live with the disruption caused by climate change. Here, we look at how energy businesses are adapting to ensure their networks, customers and communities are more resilient to its effects.
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